Effective Date: October 30, 2025
Company: Labex IT Solution LLC doing business as Prime Agent Referrals
Address: 5900 BALCONES DR STE 17256 ASUTIN, TX 78731
Contact Email: info@primeagentsreferrals.com
Official Phone: +1 (512) 543-0273

1. Introduction

Welcome to Labex IT Solution LLC (“Labex IT Solution,” “we,” “us,” or “our”).
We are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our tools, dashboards, promotions, or engage with any of our services (collectively, the “Services”).

By using our Services, you consent to the data practices described in this policy.

2. Communications Consent

By submitting your contact information, you consent to receive communications from Labex IT Solution LLC through:

• Text messages (SMS)
• Phone calls
• Pre-recorded or artificial voice messages
• Emails and newsletters

You may receive up to one message per week unless you opt out to stop messages or are actively engaged in a transaction or service inquiry.
Standard message and data rates may apply.

This consent remains valid even if your number is listed on a federal or state “Do Not Call” registry.
You must be at least 18 years old to use our services.

Opting Out

You may opt out of SMS communications at any time by texting “STOP” to +1 (512) 543-0273.
Once we confirm your opt-out, you will no longer receive text messages from us.
You may opt back in at any time by signing up again or requesting updates via our website.

3. Information We Collect

We collect both personal and non-personal information in order to deliver and improve our services.

A. Information You Provide Directly

When you:

• Register or create an account
• Use the Agent Dashboard or referral tools
• Complete a form or survey
• Submit a lead or referral
• Communicate with us (email, phone, or text)
• Participate in promotions or events

We may collect at the time of agreement :

• Full Name
• Email Address
• Phone Number
• Date of Birth
• Physical Address
• Preferred ZIP codes or property types
• Financial or transaction-related details (if applicable)
• Social media links (if added voluntarily)
• User-generated content (e.g., text, audio, images, or videos)

4. How We Use Your Information

We use the collected information to:

• Deliver and manage our services and dashboards
• Verify and qualify real estate leads
• Facilitate agent referrals and onboarding
• Personalize user experience and marketing
• Improve website functionality and communication
• Contact you for updates, support, or offers
• Maintain compliance with legal and regulatory requirements

We do not sell, rent, or trade your personal information with third parties.
Your data is shared only with essential service providers directly involved in delivering our services (e.g., title companies, payment processors, or text message service providers).

5. Data Security

We use a combination of technical, administrative, and physical security measures to safeguard your personal data from unauthorized access, misuse, loss, or alteration.

While no online service can be guaranteed to be 100% secure, we maintain industry-standard security protocols to minimize risk.

If you believe your data or account has been compromised, please contact us immediately at info@primeagentsreferrals.com.

6. Data Retention

We retain personal information for as long as necessary to:

• Provide our services
• Fulfill legal or regulatory obligations
• Resolve disputes and enforce agreements

Once no longer needed, we securely delete or anonymize your data.

7. Third-Party Links and Integrations

Our website and dashboard may contain links to third-party websites, CRMs, or real estate tools.
Labex IT Solution LLC is not responsible for the privacy practices or content of these external sites.
We encourage users to review each website’s privacy policy before providing any personal information.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the information we hold about you.
• Correction: Request updates or corrections to your personal data.
• Deletion: Request that we delete your data where applicable.
• Restriction: Request to limit how your data is used.
• Portability: Request transfer of your information to another service provider.

You may exercise these rights by contacting info@primeagentsreferrals.com.

9. Children’s Privacy

Our services are intended for adults aged 18 and above.
We do not knowingly collect or store information from children under 18.
If you believe a minor has provided us their data, contact us immediately for removal.

10. Updates to This Policy

Labex IT Solution LLC reserves the right to update or revise this Privacy Policy at any time.
Changes become effective immediately upon posting on our website.
We will notify users of significant updates through email or site announcements as required by law.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

📧 Email: info@primeagentsreferrals.com
📞 Phone: +1 (512) 543-0273
🏢 Mailing Address:
Labex IT Solution LLC
5900 BALCONES DR STE 17256 ASUTIN, TX 78731

Legal Disclaimer

All the above categories exclude text messaging originator opt-in data and consent;
this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.